Congress Plaza Hotel Chicago, Chicago ~ Discover room options, reviews & pricing

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About the Hotel

520 South Michigan Avenue, Chicago, Illinois, United States of America, 60605

The 3-star Congress Plaza Hotel Chicago, welcoming elite guests since 1893, stands adjacent to Grant Park and the Magnificent Mile with 50000 square feet of event space including the iconic Gold Room.

Panoramic View Accommodations

Congress Plaza Hotel Chicago offers rooms with views of Grant Park, Buckingham Fountain, Lake Michigan, and Willis Tower. Room amenities include flat-screen TVs, coffee makers, work desks, and decorative round tables with chairs.

Signature Dining Options

Rafael's serves American classics and seasonal chef specialties for lunch and dinner. Gazebo provides American breakfast with fresh coffee and pastries, featuring the signature Congress Glam Slam with eggs, bacon, chicken sausage, and choice of pancakes or French toast.

Historic Social Spaces

The Congress Lounge, positioned at Michigan and Congress Avenues, provides city views with leather couches. The property features two historic public rooms that historically hosted Chicago's elite social events.

Central Downtown Location

The Congress Plaza Hotel & Convention Center positions guests steps from the Magnificent Mile's exclusive shopping, the Navy Pier's 17-story Ferris Wheel, and The Loop's entertainment venues. The property connects to Millennium Park, McCormick Place, Museum Campus, and Soldier Field.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

220 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Queen Room

Max:

2 persons

130 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Double Room

Max:

4 persons

270 sq. feet

Bed options:

2 Double beds

City view

Shower

Coffee machine

room details

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Getting around

Check out the full range of transport modes

City Center

Chicago4300 ft

Airports

Midway International (MDW) 9.5 mi

Chicago O'Hare International (ORD) 18.8 mi

Train

Van Buren Street Station1000 ft

Metro stations

Harrison1000 ft

Harold Washington Library-State/Van Buren1400 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Convenient Dining Option

“During our stay, we had the pleasure of dining at Rafael's, the hotel's in-house restaurant. The food was quite good and really convenient for our first night. It made settling in a lot easier after a long day of travel.” view full review

Spacious and Clean Rooms

“I thoroughly enjoyed my stay in the Queen Room, which was spacious and had tall ceilings with large windows. The modern furniture gave it a sleek look, and it was lovely to come back to such a clean and inviting space after exploring the city.” view full review

Comfortable Sleeping Experience

“The bedroom was well-appointed with a comfortable bed that ensured a good night's sleep. Despite the building's historic charm, the bed quality truly stood out, making our overall experience quite pleasant.” view full review

Functional Bathroom Features

“Although the bathroom had a vintage feel, everything was perfectly functional. It provided adequate space and amenities that added to the overall experience, despite its slightly outdated decor.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Barber shop
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Golf course

Services

Room service
Housekeeping
Dry cleaning
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Spa & Leisure

Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

520 South Michigan Avenue, Chicago, Illinois, United States of America, 60605

Map view

street view

520 South Michigan Avenue, Chicago, Illinois, United States of America, 60605

City landmarks

Parks

Millennium Park

4700 ft

Museums

The Art Institute of Chicago

5100 ft

Harbor

Navy Pier

1.4 mi

Aquarium

Shedd Aquarium

1.7 mi

Art object

Cloud Gate

4100 ft

233 S. Wacker Drive Entrance on Jackson Blvd

Skydeck Chicago

4600 ft

233 S Wacker Dr

Willis Tower

4600 ft

Fountains

Buckingham Fountain

1.1 mi

209 S La Salle St

The Rookery Building

3300 ft

Museums

The Field Museum

3.0 mi

875 N Michigan Ave Within Chicago 360

360 Chicago Observation Deck

1.6 mi

Museums

Chicago Cultural Center

3200 ft

Parks

Grant Park

4100 ft

Broadway Theatre

The Chicago Theatre

4300 ft

Parks

Maggie Daley Park

4600 ft

53 W Jackson Blvd

Monadnock Building

2400 ft

141 W Jackson Blvd La Salle Street

Chicago Board of Trade Building

3300 ft

100 E. Wacker Drive

Chicago Riverwalk

1.0 mi

North Michigan Avenue

The Magnificent Mile

1.3 mi

300 N State St

Marina City

1.1 mi

Museums

American Writers Museum

3800 ft

50 W Washington St Richard J. Daley Plaza Civic Center

Picasso Statue

4700 ft

610 S Michigan Ave

Spertus Institute of Jewish Studies

4400 ft

376 N Michigan Ave

Bridgehouse and Chicago River Museum

1.2 mi

Stadiums

Soldier Field

2.8 mi

337 East Randolph St

Museum Campus

2.8 mi

Nearby

407 S Dearborn St

Old Colony Building

1700 ft

431 S Dearborn St

Manhattan Building

1500 ft

Museums

Museum of Contemporary Photography

400 ft

Libraries

Harold Washington Library Center

1300 ft

Restaurants

Cafecito

800 ft

26 E Congress Pkwy Ste 1

Chicago Kitchen

600 ft

63 E Harrison St

Osaka Sushi Express

700 ft

400 S Michigan Ave

Bee Zzee

900 ft

424 S Wabash Ave

Epic Burger

1300 ft

517 S State St

Baskin-Robbins

900 ft

229 W Jackson Blvd

Fontano's Subs

900 ft

332 S Michigan Ave

BeeZzee Fresh Food

1200 ft

424 S Wabash Ave

Wingstop

1100 ft

12 E Harrison St

Reviews and Ratings

Feedback from previous guests about their experience.

68%

were satisfied with the hotel and would gladly return

6.8/10

Nice

Rooms

7.2

Location

9.2

Service

5.6

Dining

5.0

3/5 based on 3462 reviews

#170 of 217 hotels in Chicago based on Tripadvisor

Michael

United States of America, March 2025

6.6/10

The hotel has a wonderful old-world charm with a lovely lobby, and my room was clean and comfortable despite being a bit outdated. The location is fantastic, making it easy to walk to popular landmarks. Unfortunately, my booking experience through a third-party service was frustrating and left a sour taste. The amenities are decent, but some additional transparency about parking fees would have made my stay better.

Rooms

7.0

The room on the 6th floor was clean and comfortable, albeit in need of a modern update.

Service

5.0

The service was lackluster, particularly concerning my payment and booking issues, which felt like a major oversight.

Location

9.0

The hotel is perfectly situated near several attractions, easily within walking distance to landmarks.

Dining

Facilities

6.0

The facilities were satisfactory, with a small exercise room that had enough to work out, but it wasn't ideal.

Homer

United States of America, February 2025

8.0/10

This hotel is a charming slice of history in an excellent location, right across from Grant Park and near several tourist attractions. The rooms are spacious and comfortable, although they may feel a bit dated. The service, especially from the staff who offer informative tours, truly enhances the experience. However, dining options are limited and a bit of a letdown, and I noticed that the TV quality could use improvement. Still, the price feels reasonable for what you get.

Rooms

9.0

The room we stayed in was incredibly spacious with a big king-sized bed and an amazing view of the lake. It was clean and comfortable, perfect for relaxing after a day of exploring.

Service

9.0

The service was excellent, with a welcome drink and helpful staff, particularly the night security guard who shared some fascinating history about the hotel during an impromptu tour.

Location

10.0

The hotel is ideally located just across from Grant Park and close to major attractions and shopping areas, which made getting around incredibly easy.

Dining

5.0

While dining is not included, options are limited and I found it to be a bit disappointing compared to what I expected for such a historic hotel.

Facilities

7.0

The hotel has the classic grandeur you expect from a historical place, but it lacks modern amenities like a pool or breakfast included in the package.

Buddy

United States of America, January 2025

7.0/10

I had a surprisingly pleasant experience at the hotel. The rooms were spacious and comfortable, especially for the price, and I appreciated the beautiful view of Lake Michigan. However, some aspects like the dated decor and lack of privacy could be improved. Overall, it's a good option for anyone looking for value for money in a conveniently located place.

Rooms

8.0

The rooms were spacious with a lovely view of Lake Michigan, which I truly enjoyed. However, they could use some updates.

Service

5.0

While some staff were courteous, I did encounter a lack of responsiveness at times, particularly with noise complaints.

Location

9.0

The hotel has a great location with easy access to many downtown attractions and offers beautiful views of the fountain and the lake.

Dining

Facilities

6.0

The facilities, while clean, showed signs of age and would benefit from maintenance.

Maurice

United States of America, December 2024

5.6/10

I had mixed feelings about this hotel. On one hand, the historic charm and spaciousness of the rooms were enjoyable. On the other hand, the cleanliness and noise issues significantly affected my overall experience. Additionally, the staff's response to concerns left much to be desired. While the hotel showcases beautiful architecture, some updates are definitely needed to enhance the stay.

Rooms

6.0

The rooms were spacious but had a cold feeling due to the high ceilings. Cleaning could have been better.

Service

5.0

Service felt rushed and unhelpful at times, especially when addressing concerns about noise.

Location

8.0

The location is convenient, close to attractions and nice areas for walking.

Dining

5.0

Dining options were fair, but I would have liked more variety especially for breakfast.

Facilities

6.0

The hotel has beautiful facilities, but they require better upkeep, particularly after events.

James

United States of America, December 2024

7.0/10

I had a mixed experience at the hotel. The charm and historic ambiance are undeniable, especially its prime location near the boardwalk and various attractions. However, while my room was clean, it felt dated and in need of some TLC, particularly with the mattress. The service was a bit hit or miss, with some staff really shining, while others seemed rushed. Overall, it’s a unique stay, but not without its quirks.

Rooms

6.0

The room was clean but quite dated; the mattress really needs updating.

Service

7.0

Service was inconsistent; some staff were great while others felt rushed.

Location

10.0

The location is fantastic, just steps from the boardwalk and downtown attractions.

Dining

5.0

Room service had a limited menu, and I faced some challenges with orders.